Delivery policy

All products are digital. Nothing is shipped physically.

Delivery times

• Instant items (codes, gift cards, invites, top-ups): usually within minutes of payment being verified.
• Activated items (upgrades applied to your own account, or accounts prepared for you): within 24 hours, usually much sooner.
• Payment verification itself normally takes a few minutes. Bank transfers that need a manual check may take longer during the night.

How you receive it

Your order appears in your order history with its reference number. Delivery details (code, login, or confirmation of activation) are shown there and sent through the channel you bought from — the website, the app, or our Telegram bot — and by email where we have it.

If delivery is late

If an order passes its stated delivery time, contact support with the order reference. If we cannot deliver, you are refunded under the refund policy.

Contact

Ethio Viral (Viral4All) · Addis Ababa, Ethiopia
Email: support@ethio-viral.com · Telegram: @muay011